Who we are

Welcome to APXHVK (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website apexhavok.com (the “Site”). By using our Site, you agree to the terms outlined below.

Cookies

2. Information We Collect

We collect and store the following information when you interact with our Site:

Account Information – When you create an account, we collect your name, email, password (encrypted), and shipping/billing address.

Order Information – When you make a purchase, we collect your payment details (processed securely through a third-party provider), as well as shipping and contact details.

Communication Data – If you contact us for support, sign up for newsletters, or interact with us on social media, we collect your email address and messages.

Reviews & User-Generated Content – If you leave a product review, comment, or post content, this information may be publicly displayed on our Site.

Usage Data & Cookies – We collect analytics data about how you interact with our Site, including IP addresses, browser type, and pages visited using cookies or similar technologies.

Embedded content from other websites

Sections of this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We use your information to:

Prevent fraud and ensure security

Process orders and deliver your purchases

Create and manage your account

Send order confirmations, updates, and customer support responses

Improve our Site, products, and customer experience

Send promotional emails (if you opt-in)


We never sell your personal data.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Shipping providers to deliver your orders.

Payment processors to handle transactions securely

Google Analytics + Sign In

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • The pages you visit and how long you stay.
  • Your device type, browser, and IP address (anonymized).
  • Your general location (city-level, no exact addresses).

This data helps us improve our website and products. Google may process this data in accordance with their own Privacy Policy.

If you choose to create an account using Google Sign-In, we collect the following information from your Google profile:

  • Your name and email address (to create your account).

We do not access or store your Google password. Your information is processed securely through Google’s authentication system.

How long we retain your data

If you leave a review, the review and its metadata are retained indefinitely.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left reviews on products, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.